Privacy Policy

SECTION 1 – INTRODUCTION

This Privacy Policy explains how Lux Source Store Ltd. (“Lux Source”, “we”, “us”, or “our”) collects, uses, and safeguards your personal information when you access or make a purchase through theluxsource.com (the “Site”).

By using the Site, you acknowledge that your information will be handled in accordance with this Policy.

SECTION 2 – INFORMATION WE COLLECT

When you visit the Site, certain technical information is collected automatically. This may include your browser type, IP address, time zone, device identifiers, and browsing activity across pages or products. We also gather data regarding how you arrived at the Site, including referring websites or search terms. This information is referred to as Device Information.

Device Information is collected using standard technologies such as cookies, server log files, tracking pixels, and similar tools that help us understand site performance and user interaction.

When you place an order or attempt to place an order, we collect information necessary to complete the transaction. This may include your name, billing and shipping address, payment details, email address, and telephone number. This information is referred to as Order Information.

For the purposes of this Policy, “Personal Information” includes both Device Information and Order Information.

SECTION 3 – HOW YOUR INFORMATION IS USED

We use Order Information to:

• Process and fulfill purchases
• Arrange shipping and provide confirmations
• Communicate with you regarding your order
• Detect and prevent fraudulent transactions
• Provide relevant updates or communications consistent with your preferences

Device Information is used to:

• Monitor and reduce potential fraud or misuse
• Improve site functionality and performance
• Analyze browsing behavior and optimize user experience
• Evaluate marketing and advertising effectiveness

SECTION 4 – SHARING OF INFORMATION

Your Personal Information may be shared with trusted service providers who assist us in operating the Site, processing payments, managing logistics, or analyzing site performance. These providers are contractually obligated to handle data responsibly.

We may also disclose information if required to comply with applicable law, legal process, or to protect our rights, property, or operations.

We do not sell customer data.

SECTION 5 – MARKETING & ADVERTISING

We may use Personal Information to provide relevant communications or promotional content aligned with your interests. This may involve standard advertising technologies or analytics tools that measure engagement and campaign effectiveness.

You may adjust your advertising preferences through your browser settings or through third-party advertising controls.

SECTION 6 – DO NOT TRACK

Please note that our Site does not alter its data collection practices in response to browser “Do Not Track” signals.

SECTION 7 – YOUR RIGHTS

If you are located in the United Kingdom or European Economic Area, you have the right to request access to the personal information we hold about you. You may also request correction, restriction, or deletion of your data, subject to applicable legal obligations.

To exercise these rights, please contact us using the information below.

Please note that your information may be transferred and processed outside of your country of residence where necessary for operational purposes.

SECTION 8 – DATA RETENTION

We retain Order Information for our records and compliance purposes unless and until you request deletion, subject to any legal retention requirements.

SECTION 9 – MINORS

This Site is intended for individuals 18 years of age or older. We do not knowingly collect personal information from minors.

SECTION 10 – POLICY UPDATES

We may revise this Privacy Policy periodically to reflect operational, legal, or regulatory changes. Continued use of the Site following updates constitutes acceptance of the revised terms.

SECTION 11 – CONTACT INFORMATION

For questions regarding this Privacy Policy or to make a data-related request, please contact: concierge@theluxsource.com